The Big Heart Blog

We blog about the topics & ideas that help you make a difference. Let us know if there is something you want to hear about.

Recent Blog Posts

#DueDiligence

As counselors, we have a duty to protect a client’s confidentiality and to disclose any circumstances when that might not be completely possible. With this in mind, let’s imagine a scenario. A college student wishes to begin therapy.…

Tags: ethics, security, website

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Connected at the HIPAA

First of all, if you’re using email, you’re most likely making use of a cloud service – you’ve entered into an agreement with another company (e.g. Google, Yahoo, Microsoft) to provide a service to you and you’re using their systems…

Tags: email, ethics, HIPAA, security

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Facebook for Your Practice: Starting to Build Your Community

Facebook is about community. It's about building a community of people that are interested in what you do and, more importantly, what you have to share. As you build your community, you'll be building out a potential source of…

Tags: marketing, resources, social media

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Google Voice Update

Many counselors and therapists – especially those in private practice – have been using Google Voice as a way to allow clients to contact them without giving out their personal phone number. But, for way too long, Google Voice…

Tags: apps

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7 Tips to help you Run Your Facebook Page

After several years of helping businesses build their social media channels, we can tell you that doing so can feel very different from using Facebook as an individual. Luckily, we’ve got a collection of tips for you to help get…

Tags: marketing, social media

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The 5 Apps I Love to Use & I'd Hate to Lose

We’ve all got those apps that we just can’t imagine going without. Of the millions of apps, there’s only a handful that I need to have installed and on my phone, ready when I need it. These apps can be particularly helpful at…

Tags: apps, resources

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An Introduction to Social Media for My Practice

Using Facebook for business purposes requires a special set of skills and a different way of thinking about social media. It's not a set it and forget it platform. It's also not magic – creating a Facebook page or a twitter account…

Tags: marketing, social media

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Help! I Need a Website!! Part Two: Custom Websites

Therapists who run their own practice need websites. Any small business today simply needs a digital presence. In our last post, we talked about some easy ways to get your site off the ground using some of the DIY site builders…

Tags: marketing, website

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Help! I Need a Website!! Part One: DIY Sites

There are dozens of different companies vying for your attention and your dollars. What’s the right approach? Who can I trust? What do I need for my practice today and what can I put on the wish list for the future?

Tags: marketing, website

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Who can See my Email?

Can the Hackers Steal my Email?

Unless you are completely unplugged, you have probably heard a few politicians debating the idea of whether or not Russian hackers are to blame for the leaks of certain email communications. Regardless of who hacked who, it raises…

Tags: security

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